Support
Get help with limitd. Email support@limitd.app and include:
- your limitd version and iPhone software version;
- what you were trying to do and what happened instead;
- the exact error message, if there is one;
- whether it affects one account or more than one.
Leave out passwords, verification codes and private conversations.
Start with a guide
- Signing in to Instagram inside limitd — add your account so it’s ready next time.
- How Focus Points work — spend your daily points to open something for a few minutes.
- Message notifications — turn on alerts for the accounts you choose.
- Multiple Instagram accounts — switch accounts and choose settings for each one.
- Block other apps — choose apps to block and open them for five minutes.
- Everything limitd can block
Quick answers
Why won’t my Instagram account open?
If you’ve been signed out, tap Sign in again and use the Instagram username shown. If the sign-in page won’t load, try again. If you’re still stuck, send us the error and the step where it stops.
Why aren’t message notifications arriving?
Open your account’s Settings, tap the bell and turn on Message notifications. Finish setup and allow notifications on your iPhone. If you turned that permission off before, allow it again in iPhone Settings, then turn alerts back on in limitd.
Why can’t I open blocked content for 15 minutes?
Your Focus Level sets your daily Focus Points allowance and how long unlocks last. The strictest levels, Locked In and Monk Mode, only offer five minutes. Open Focus on the home screen to check your level and points.
Why didn’t my Focus Points or Focus Level change as expected?
Points top up each day, and unused points don’t carry over. A stricter level starts straight away; a more relaxed one starts with tomorrow’s top-up. Changing levels doesn’t add points today.
What does emergency unlock open?
Once a day, an emergency unlock opens Reels, your feed, Stories, Explore and profile suggestions across your accounts for five minutes without spending points. It leaves posts, profile grids and Reels and posts sent in chats blocked if you’ve chosen to block them.
Why isn’t app blocking working on my iPhone?
On Focus, find App blocking and check that setup is finished, you’ve chosen apps to block and you’ve allowed limitd to block them. Follow the app-blocking guide if you’re stuck.
Why am I being asked for Focus Pass?
A paid Focus Pass subscription is required to access the features of this app. If you already subscribed, check your internet connection and tap Restore purchase on the screen asking you to subscribe. If you still can’t get in, email us the message shown and your app version.
Where can I report a bug or suggest a change?
Open App settings and look for Report a bug to tell us something is broken, or Share feedback to suggest a change. If you don’t see these options or they won’t open, email support@limitd.app.
Is limitd on Android?
limitd is on iPhone today. Android is coming soon.
Looking for the app?
Android coming soon